Shipping and Policies


Workshop spots are limited to ensure each student gets plenty of individual attention along with instruction time. Cancellations with a full refund are only available if you can find a replacement for your spot. Otherwise, we're only able to offer a 50% refund. 


All products are shipped USPS First Class within 3-5 business days.

International shipping is likely to take between 10-14 days to arrive once your order has shipped.

Tracking is not available at this time. 

Refunds, replacements, or exchanges are available for damaged orders. Please e-mail me if you have any questions or concerns about your product. I hope all of my customers are happy with their purchases but let's communicate and reach a solution if that's not the case. 

I'd love to see your woven wall hangings and other workshop inspired creations in their new homes! Feel free to tag your images on Instagram with #smileandweave for a chance to be featured in my feed.

Copyright 2015 Rachel Denbow. All rights reserved.